Price Guarantee FAQ
What happens if I find the same product on a competitor’s web site for a lower price than I paid for at Toiletland?
As long as they meet these criteria we will be happy to refund your original payment for the difference:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer for the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
How do I claim my price difference?
Please call us at customer support at:
1-877-358-9367
during regular business hours. Or send us an email with the form provided below.