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What happens if I find the same product on a competitor's web site for a lower price than I paid for at Toiletland?

As long as they meet these criteria we will be happy to refund your original payment for the difference:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer for the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

How do I claim my price difference?

Email us or call us which ever you prefer as we are always happy to make it easier for you to get the best price for a bidet toilet seat!

1-877-377-0875 or [email protected]


How hard is it to install a bidet to an existing household North American toilet?

Not very hard at all! Most of our products only need the water line and electrical plug hooked up! With a little time and a wrench, you will be able to get your bidet ready and working within minutes!

You can call our help line during business hours for further assistance at 1-877-377-0875

Return Policy

If Item Is Already Shipped & Item Has Not Been Opened

Refunds can still be given after shipping costs have been deducted.

Item Is Already Opened & Is Functioning Normally

All sales from Toiletland Canada are final due to hygienic reasons. Refunds or exchanges are not permitted.

Item Or Box Is Broken On Arrival

No worries, please take pictures of the damage and we can make an insurance claim with the shipping company.

Warranty Issues If There Are Any?

Please contact the Toiletland Canada team through email or telephone during business hours and we will take care of it for you!
I’m so happy with the service from Toiletland – my order was delivered within their suggested time frame and any delays was reported immediately. Plus, their support is just awesome!
Kuljit Gill
Vancouver BC
I wanted to say that I was very impressed with how quickly my bidet came. I managed to install it myself, which is not bad for a 60 year old woman. It works very well, and recommend it highly
Paulette Reaka
Toronto Ontario

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